Welcome to the MobileCaddy support desk. Here you can view and join in the forum discussions, submit your own questions,or send a private message if you would prefer.
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Our standard support hours are 09:00 - 17:00 (GMT) with a 24 hour response (Monday-Friday). Priority support is available, please see the editions/pricing.
We have older tablet Android devices running different versions of Android. Is there a way of telling if we can still use MobileCaddy on these?
Thanks in advance
My client has asked about data residency. Where is the data stored for MobileCaddy?
On the mobile devices the SmartStore technology, provided by the Salesforce Mobile SDK, is used to house the data. In essence SmartStore uses SQLCipher with AES256 bit encryption.
Data is transferred directly between the device and Salesforce over https, no middle server architecture is in place.
Customer support service by UserEcho